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Terms & Conditions

Product policy

  • Dried Foliage is delicate so please handle with care. Breakage of plant material can be unavoidable. Please re attach with a hot glue or discard tieback if this occurs. Purchasing the item means that you agree to these terms.
  • Keep out of reach of Children. Items are strictly for photography use only. Do not leave child unattended with item in use
  • Plant dyed items need to be hand washed separately in cold water. Over time the colour will fade like any item. Unfortunately Gumnut&bloom cannot replace or re dye the garment if this occurs. Purchasing the item means that you agree to these terms.
  • Items are all handmade. No two pieces will be exactly the same so please expect your to be one of a kind. Photos are taken in natural light to get the most accurate representation of colour.  Computer screens can make colour vary. If unsure of colour prior to purchase please ask for more detailed photos as returns are not accepted.

 

Rush order policy

 If item/s are required urgently please contact Gumnut&bloom.  A rush order will incur an extra 20% surcharge of the total cost of the item plus extra for express shipping. Items will be ready in 2-3 working days

Delivery policy

Gumnut&bloom takes not take responsibility for undelivered/missing orders. No refund will be issued if the postal service loses your item. If you would like insurance to cover for any loss please contact us to arrange a quote. Items in the postal system may take longer than expected. If you cannot afford for the item to be delayed please contact us to arrange for express shipping at your expense. If your order has not arrived please check with your local post office in case delivery has been attempted but you were not available to receive it. 

Below are the estimated guidelines for delivery 

Within Au- 7 days (regular post)

Overseas - 21 days (regular post) 

Damaged on arrival

Gumnut&bloom makes every effort to package your items safely. If damage has occured please contact us within 5 days of receiving item. We require detailed photos as proof that damage has occurred and will make a suitable arrangement with you. Often items cannot be replaced and are instead returned. Suitable compensation will be given upon inspection of returned item

Returns

Gumnut&bloom does not accept returns. Items are made to order so please choose carefully

Custom order

Gumnut & Bloom is now FULLY booked until FEB 2018 for custom and special orders

 Thank you for your understanding. Looking forward to sending goodies your way!

Fun Fact

Free gift with every purchase :) xx

 

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